“I found the whole process of choosing and ordering the furniture that I wanted extremely easy and straightforward. I was kept informed regarding the proposed delivery and my furniture arrived at the time stated. The furniture that I purchased is extremely well made, the oak finish chosen is beautiful. Incredible value for money.”
“Fabulous service the bedside tables are gorgeous. Quality furniture and the packing was fantastic”
“Yesterday, I was preparing to award one star. However, the customer service staff tried so hard, answering my emails and keeping me updated that I have to commend them for this. There was initially a delivery delay. My furniture was scheduled to arrive yesterday. This had been agreed by phone to fit in with my work pattern. Nothing arrived by late afternoon and so I emailed and was told that I'd be advised as soon as the item was dispatched. Dispatched!!? It's meant to be on the M25 now. I phoned and was told it was on the road as we spoke. Strange, because that's not what the email said. As it turned out, the item didn't arrive until the next day, so not perfect. However, the fact that CFS communicated with me and tried their best, meant a lot. It turned out that the delay was down to TNT, the courier, so not CFS's fault. Unless you count using a less than efficient courier.”
“Wonderful. I was kept informed throught the process. Delivery was bang on time. 2 washers were missing from package, but no problem when informed they were posted next day. Well done.”
Shirley, West Yorkshire.
“Bought a marble table from them , table is stunning, was kept updated and table arrived earlier than expected”
“Nothing wrong with the product nice peice of garden furniture, delivery was quick. The only problem I had was the instructions needs to be bigger and more clear pictures were a bit hazy.”
Mr Gary Shakespeare