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PremierCare Fabric and Leather Upholstery Protection

We know you’ll love your sofa or chair from Choice Furniture Superstore.
Protect it from stains and accidental damage from just £34.69 with our PremierCare Protection.

5 Year Coverage

Castelan Insurance is designed to keep your furniture in top-notch condition, even when everyday mishaps like spills, rips, tears, or burns occur. With Castelan Insurance Protection, your furniture is protected for 5 years, providing you peace of mind with fully managed repair costs and stain removal.

What Does the Cover Include?

Castelan Insurance offers extensive coverage for stains and accidental damage.

Stain Coverage

Protects against all accidental household spills, with no exclusions, ensuring that any stains on your fabric or leather upholstery are covered.

How Much Will it Cost?

Furniture Cost Fabric Sofa Products Leather Sofa Products Beds Cabinets
£0 to £199£33.00£36.00£49.00£27.00
£200 to £499£47.00£54.00£81.00£45.00
£500 to £999£71.00£85.00£133.00£79.00
£1000 to £1499£101.00£121.00£214.00£115.00
£1500 to £1999£132.00£158.00£283.00£153.00
£2000 to £2999£174.00£213.00£392.00£208.00
£3000 to £3999£236.00£286.00£548.00£289.00
£4000 to £4999£297.00£363.00£699.00£369.00
£5000 to £9999£416.00£505.00£926.00£520.00
£10000 to £20000£739.00£928.00£1,637.00£955.00

Please note: All prices are inclusive of Insurance Premium Tax at 12%. This is not a general cleaning or maintenance contract.
As such, cover is not provided for staining or damage, accidental or otherwise, which has occurred or accumulated over a period of time.

What is Insured?

Accidental staining and accidental damage provide cover for specific accidental events. Accidental staining from any substance including, but not limited to:

  • Food
  • Drinks
  • Cosmetics
  • Inks
  • Paint
  • Shoe polish
  • Dye transfer
  • Human and animal bodily fluids
  • Odours to interiors caused by a stain

Accidental damage including, but not limited to

  • Rips
  • Tears
  • Burns
  • Scratches
  • Punctures
  • Scuffs
  • Dents
  • Chips
  • Heat ring(s)
  • Pet damage
  • Breakage of glass, stone, or marble
  • Breakage of frame components

Structural defects including, but not limited to

  • Defects to frames
  • Defects to fabric materials such as fraying
  • Peeling of the finish on solid wood
  • Bending and breakage of metal components
  • Excessive loss of resilience to cushion interiors
  • Defects to mechanical, electric recliners and components
  • Broken zips, castors, and buttons
  • Separation of seams and stitching
  • Lifting or peeling of leather and vinyl
  • Broken springs and excessive stretching of webbing

Valid claims will be settled by cleaning or repairing the damaged product. If parts are required, these will be sourced using the original specification of the product. If the product cannot be cleaned or repaired, we will provide an alternative settlement.

Are There Any Restrictions on Cover?

  • You are 18 or older at the date of purchase.
  • You are a resident in the UK, Channel Islands, or Isle of Man.
  • The price of the product(s) purchased has a value of no more than £20,000.
  • The product must be used for your own domestic purposes.
  • Your product must be new at the start of this policy and free from damage.
  • You cannot transfer this insurance to another person.
  • The value of a repair, or any alternative settlement, shall not exceed the amount you originally paid for the product.

Complete pre-contractual and contractual information on the insurance product is provided in the terms and conditions.

What Is This Type of Insurance?

This insurance policy is designed for those who wish to insure their furniture against accidental staining, accidental damage, and structural defects...

What Is Not Covered?

While PremierCare offers extensive benefits, there are some exclusions:

Commercial Use:
The policy does not cover furniture used in commercial settings.

Deliberate Damage:
Damage that is intentionally caused is not covered.

Wear and Tear:
Regular wear and tear are excluded.

Gradual Build-Up of Damage:
Damage that accumulates gradually over time is not covered.

Key Notes

This leaflet outlines some key benefits of Furniture Protection but does not cover every scenario.

Insurance Product Information Document (IPID):
...

Important Information Document:
...

Terms & Conditions (T&Cs):
...

PremierCare Coverage

Staining: Coverage includes stains from:

  • Tea/Coffee/Hot Chocolate
  • Shoe Polish
  • Wine, Beer, and Spirits
  • Cosmetics
  • Tomato Ketchup
  • Soap Products
  • Milk
  • Blackcurrant & Orange Juice
  • Human & Animal Bodily Fluids
  • Cola & Fizzy Drinks
  • Mineral Oil & Glue
  • Curry & Pizza
  • Tar
  • Grease
  • Dye Transfer
  • Chocolate
  • Corrosive Substances
  • Bleach
  • Paint
  • Odours caused by stains

Accidental Damage: Includes sudden accidents like:

  • Rips
  • Tears
  • Burns
  • Punctures
  • Scratches
  • Dents
  • Chips
  • Breakage of Glass, Stone, or Marble
  • Breakage of Frame Components
  • Pet Damage
  • Transit Damage

How to Purchase PremierCare Protection

To purchase PremierCare Protection...

PremierCare is provided by Castelan Limited.
Castelan Generic PremierCare for Furniture Leaflet

Review terms here: Castelan_Terms_and_Conditions-2021.pdf

This product is suitable for those who:

Seek protection against specific risks...

Prefer no additional costs...

Require targeted coverage...

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