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Customer information
Clear information from Choice Furniture Superstore, with practical guidance and direct access to our customer support team.
Flash Sale
Call our furniture specialists on 0116 296 3800 or use our secure enquiry form.
Price Promise
Before you order, let us know if you have found the same furniture at a lower price from another UK retailer. Send us the product link and our team will check the offer to see whether we can give you a better price.
A family-run furniture retailer with a team you can speak to before you buy.
Visit our 30,000 sq ft Leicester showroom to explore the furniture currently on display.
Call 0116 296 3800 if you need help checking a product or submitting a price request.
The competitor offer must be for the same brand and model, with matching dimensions, colour, material, finish, specifications and included options or parts.
Products that look similar can have different materials, construction, features or included options. Send the exact competitor listing so our team can make a fair like-for-like comparison.
Please contact us before placing your order and send the information below.
Include the product name, product code or the CFS product-page link.
Include the direct competitor product link and the price including delivery.
Tell us the delivery service and stated lead time. If the price was given by email or phone, send a written quotation showing the product and offer.
Our review includes VAT, delivery charges and the service being supplied. A doorstep-delivery price is not directly comparable with an offer that includes room-of-choice delivery, assembly or another enhanced service.
Important: Please give us the complete competitor price and delivery details—not only the headline product price.
A request does not guarantee approval. Please wait for our response before placing your order. CFS may decline a request where the offers are not genuinely comparable or where matching the price would result in a loss.
Yes. The brand, model, size, colour, material, finish, specifications and included options must match.
Yes. We compare the total delivered price, including VAT and applicable delivery charges, as well as the service provided.
Yes. Send a current written quotation that clearly shows the product and all offer details.
Yes. Send your request and wait for the outcome before placing the order.
No. Every request is subject to verification, genuine like-for-like comparison and approval by CFS.
Found a lower price? Send the details before you order. You can use our enquiry form, email, phone, live chat or WhatsApp.