FASTER DELIVERY
Next Day & Express Delivery
Selected furniture can be delivered sooner with our Next Day and Express services. Availability is confirmed by product and delivery postcode.
Eligible Next Day products include free standard delivery across serviceable UK addresses.
Monday-to-Thursday orders must meet the cutoff for next-working-day processing.
The product page and postcode check confirm whether a faster service is available.
Next Day delivery
Next Day delivery, also described as 1–2 day delivery, is available on hundreds of selected products. Eligible orders are normally delivered within 24 to 48 hours from the order date, with free standard delivery across serviceable UK addresses.
Express delivery
Express delivery is available on selected products and normally reaches you within 3 to 5 working days. Eligibility depends on the product, stock position and delivery location.
Ordering cutoff and processing
For Next Day delivery, order before 11:00 AM Monday to Thursday. Orders placed after the cutoff are processed the next working day. Orders placed from Friday to Sunday are processed on Monday.
Dispatch and courier service
Products weighing less than 30kg and marked for Next Day or Express delivery may be dispatched directly from the supplier using a third-party courier. Tracking and delivery updates are provided when available.
Room of Choice upgrade
Eligible free doorstep deliveries can be upgraded to Room of Choice delivery for £19.99 in the basket. This is recommended for larger or heavier items and is available for addresses in England and Wales.
Remote areas and Scotland
Deliveries to remote areas, Scotland and the Highlands normally require an additional 4–5 working days. Faster services may be unavailable for some remote postcodes.
When your order arrives
Confirm that the item is correct and inspect the product and packaging for visible damage. If anything is damaged, record it on the delivery slip before signing so our team can assist with the courier or supplier claim.
Choose how to contact us
Use the channel that works best for you. Have your order number ready if your question is about an existing purchase.
Need help choosing your next step?
Our furniture specialists can help online, by phone or in the Leicester showroom.